The EQ & Communication Upgrade Package
Emotional Intelligence Meets the Art of Communication (four-part series)
In a world of constant disruption there is still one area where computers can’t hold a candle to us humans. It’s Emotional Intelligence; the “single best predictor of workplace performance”. Yet too many of today’s young professionals are deficient in this area and it’s hurting your office culture and bottom line. Tired of seeing employees unwittingly blow a deal, harm a client relationship, or corrode workplace morale simply because they lack empathy, social savvy and listening skills? This series will put these issues to rest.
First, participants will discover proven EQ-enhancing techniques. They will learn to regulate their emotions, manage conflict, and respond rather than react to tense workplace situations. Attendees will also learn how to attune themselves to the feelings of others via effective listening, while developing rapport, and building trust and likeability.
We’ll then introduce your staff to key elements of high-impact communications. Whether it’s an internal PowerPoint presentation or outside pitch, participants will learn how to capture audience attention, sway decision makers, and advance their message with polish and panache. Employees will also discover the essential elements of nonverbal communication, including the surprising role played by subtle nuances of tone, facial expressions, and gestures.
The upshot of this series quite literally speaks for itself. Your company will gain the dual competitive advantages of a more social savvy and empathetic office culture and employees who can communicate more effectively!
Format and Duration
This program can be delivered over any period of time as a four-part series. (8 hours total delivery time / 4 x 2 hour sessions). All workshops involve breakout sessions, individual exercises, Q & A and fluid interaction with the instructor.
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